DearNext.

Terms of Service

The rules and responsibilities for using Dear Next — written in clear, plain English.

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Agreement to these terms

By creating a Dear Next account, signing in, or using any part of the service, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use Dear Next.

Who we are

Dear Next is operated by Anchored Arrows LLC. These Terms form a contract between you and Anchored Arrows LLC regarding your use of Dear Next.

What Dear Next is

Dear Next is a private organizer and index designed to help families keep track of important information, notes, and links in one calm place. Dear Next does not store uploaded documents (e.g., scans, medical files, IDs) and is not a medical records system, financial advisor, or legal service.

Not professional advice

Dear Next is not a substitute for professional legal, medical, financial, or estate-planning advice. Any AI-generated summaries, guidance, or suggestions are for general informational purposes only. You should consult qualified professionals for advice specific to your situation.

Your responsibilities

You agree that:

  • You are responsible for the accuracy and legality of any content you add or link.
  • You will not store full Social Security numbers, full bank or credit card numbers, medical records, PHI, or other highly sensitive documents.
  • You will keep your login credentials confidential and secure.
  • You will not use Dear Next for any unlawful purpose.
  • You will not attempt to disrupt, damage, or reverse-engineer the service.
  • You understand that external file links are controlled by third-party providers, not Dear Next.

External links and third-party content

Dear Next allows you to save links to files or folders stored in third-party services (e.g., OneDrive, Google Drive, iCloud, Dropbox). These files are not hosted, stored, transmitted, or controlled by Dear Next.

You are solely responsible for managing permissions for any external content you link. Anchored Arrows LLC is not responsible for the availability, security, accuracy, or confidentiality of any linked files.

Your content

You retain ownership of the content you enter into Dear Next. You grant Anchored Arrows LLC a limited, non-exclusive license to store, process, and display your content solely for the purpose of operating the service.

Dear Next does not claim ownership of your data, and we do not review or monitor your content.

You are responsible for maintaining your own continuity plan, including exporting or sharing information outside of Dear Next in a way your family can access if needed.

Dear Next allows you to list Continuity Contacts for notification purposes only. Continuity Contacts do not receive access to your account or playbook and are not owners, agents, representatives, or affiliates of Anchored Arrows LLC.

AI assistance

Some features of Dear Next (such as Life Stories, story prompts, and guided summaries) may use AI to assist in generating text based on your inputs. You are responsible for reviewing all AI-generated output before sharing or relying on it. Anchored Arrows LLC does not guarantee accuracy, completeness, or suitability of AI-generated content.

Acceptable use

You agree not to:

  • Use Dear Next to store or distribute unlawful, harmful, or misleading content.
  • Attempt to gain unauthorized access to any part of the service.
  • Interfere with or disrupt the integrity, performance, or security of the platform.
  • Upload or attempt to upload malware, scripts, or harmful code.
  • Scrape, copy, or harvest data using automated tools without written permission.
  • Impersonate any person or entity, or misrepresent your identity.

Service changes and availability

Dear Next may update, modify, or temporarily suspend the service as needed for maintenance or improvement. We aim for reliability but cannot guarantee uninterrupted access.

Disclaimer of warranties

Dear Next is provided “as is” and “as available” without warranties of any kind. Anchored Arrows LLC disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by applicable law, Anchored Arrows LLC and its officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, statutory, or exemplary damages, including loss of data, loss of profits, loss of goodwill, service interruptions, device damage, or any costs of substitute services, arising out of or related to your access to or use of Dear Next, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if Anchored Arrows LLC has been advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of Anchored Arrows LLC for any claim arising out of or relating to the service will not exceed the greater of the amount you paid for the service in the twelve (12) months before the claim arose or fifty dollars (US $50). These limitations apply even if any remedy fails of its essential purpose.

Termination

You may stop using Dear Next at any time. We may suspend or terminate your access if you violate these Terms, misuse the platform, or use the service in a way that risks harm to others or to Anchored Arrows LLC.

Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Changes to these Terms

We may update these Terms as needed. If changes are significant, we will provide notice. Continued use of Dear Next after changes means you accept the updated Terms.

Contact us

Anchored Arrows LLC
Support: admin@anchoredarrows.app